Ebola: Lessons from the 2001 Anthrax Crisis
In following the stories about the Ebola virus, I am reminded that 13 years ago this month, I was in the middle of helping manage the mailing industry’s response to the anthrax
Recent posts
Why Government Decisions That Seem Stupid Are Often Rational, Although Flawed
Why governments, businesses, educational institutions, and non-profits consistently make certain kinds of bad decisions are quite different from what we understand. In this blog, I will touch upon a few of them. Why
What Consumers and Clinicians Need From Health Record Systems
In the Friday, September 12, 2014, issue of The Wall Street Journal, Dr. Mark Sklar wrote an Op-Ed piece entitled “Doctoring in the Age of Obamacare.” His message was depressingly similar to what
What Made The Eagles Soar?
From time to time, I write about very successful individuals, teams, groups, and organizations because I believe it is important for us to understand why certain people are more successful than everyone else.
Innovations in Delivery and Logistics
I spent a significant part of my business career at Pitney Bowes. During that time, as a company leader, I advocated and implemented a great deal of innovation to improve the delivery or
Reflections At The Beginning Of The New Year
As we end 2012 and enter 2013, I have some observations about the world as I see it. The economic environment This is a very difficult economic environment for people of all ages,